Forum Discussion
Nav
9 years agoNew Member
Refresh issue in Power BI dashboard
Hi, Following error occurred while refreshing data in dashboard. My windows machine is 64 bit, office is 32 bit, access is 32 bit and Power BI desktop is also 32 bit. Connecting to access and pulling data from it works without any issues in Power BI Desktop.
Underlying error code: -2147467259 Underlying error message: Microsoft Access: The 'Microsoft.ACE.OLEDB.12.0' provider is not registered on the local machine. The 64-bit version of the Access Database Engine 2010 Access Database Engine OLEDB provider may be required to read 'PowerBI.accdb'. To download the client software, visit the following site: https://go.microsoft.com/fwlink/?LinkID=285987. DM_ErrorDetailNameCode_UnderlyingHResult: -2147467259 Microsoft.Data.Mashup.ValueError.Reason: DataSource.NotFound Cluster URI: WABI-EUROPE-NORTH-B-redirect.analysis.windows.net Activity ID: 47b727a7-cbc0-f4ab-b349-cfef2e79b2ad Request ID: d202e238-f82c-765c-f8a5-963863458482 Time: 2017-08-22 23:04:52Z
Should I re-install Power BI Desktop and Access to 64 bit and try the refresh?
or do we have better approach to handle the issue. Please suggest. Thanks in advance!
7 Replies
- AnonymousNot applicable
What are you refreshing your dashboard through? Is it an on-premise data gateway? Does the machine that is running the gateway have the 64-Bit drivers installed?
- NavNew Member
Thanks for the quick response!
Yes, it is On-premises data gateway(personal mode).- AnonymousNot applicable
Does that machine have the drivers installed for 64 Bit MS Access?