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LukeM's avatar
LukeM
Regular Visitor
6 years ago

Refresh failure due to internal service error

Hi All,

I am getting the following error message emailed to me on a regular basis from Power BI:

 

"The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support."

 

About 50% of the time I get the above error message and the other 50% the refresh works fine.  The data being uploadedis in the order of a few MB so nothing too large.

 

Also, I am a Power BI Pro user and have attempted to raise a support ticket for this issue but was unable to do so.  Any ideas why I can't do so?

 

Any help would be much appreciated.

 

Thanks and regards,

Luke

 

1 Reply

  • parry2k's avatar
    parry2k
    Icon for Super User rankSuper User
    6 years ago

    LukeM I would recommend to reach out to support, what is your data source? Is it on prem/cloud? Too many moving parts and usually it is hard to figure out when it works intermittently.

     

    I would ❤ Kudos if my solution helped. 👉 If you can spend time posting the question, you can also make efforts to give Kudos whoever helped to solve your problem. It is a token of appreciation!