Forum Discussion

Selwynster's avatar
Selwynster
Helper II
6 years ago

Refresh does not work for data

My understanding is that when i click on Refresh, it should refersh both the visuals AND data? When i edit my Query, it says Data may be old (and suggests i refresh the data) Please help 
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Selwynster's avatar
Selwynster
Helper II
6 years ago
Hi v-lionel-msft I am using the Refresh button on the data view (your second screenshot). My data source is a website...maybe the issue is Permissions? But if that were the case, i shouldnt be able to refresh in the Edit query as well. Ps. I have enabled "Include in Report refresh" and "Enable Load", but it doesn't help Regards Selwyn
v-lionel-msft's avatar
v-lionel-msft
Community Support
6 years ago

Hi Selwynster ,

" My data source is a website..."

Is it possible that the data of your data source is not updated, so there is no change after clicking refresh?😂

Also which Power BI Desktop version are you using? Please update to the newest version then try again.

 

Maybe you can connect to a web page whose data changes in real time, such as a basketball text live broadcast, and then test whether the refresh feature works.

 

Data cannot be refreshed even after updating the version, please Create a ticket .

 

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Selwynster's avatar
    Selwynster
    Helper II
    6 years ago

    My Version is December 2019. (I assume thats the latest)

    I am able to refresh from the website when clicking the Refresh button in the Query editor.

    I even increased the Timeout...didnt help