Forum Discussion

Selwynster's avatar
Selwynster
Helper II
6 years ago

Refresh does not work for data

My understanding is that when i click on Refresh, it should refersh both the visuals AND data? When i edit my Query, it says Data may be old (and suggests i refresh the data) Please help 
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v-lionel-msft's avatar
v-lionel-msft
Community Support
6 years ago

Hi Selwynster ,

What is your data source? And does the refresh feature you describe refer to the refresh in the edit query, like this?

(As tested, the refresh feature in the Edit Query can only refresh the data.)

 

Or does the refresh feature you describe refer to the refresh in the data view, like this?

 

(As tested, the refresh feature in the data view can refresh both visuals and data.)

 

Please tell me what's your data source and which refresh feature had you used, I will do more tests.

 

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

Selwynster's avatar
Selwynster
Helper II
6 years ago
Hi v-lionel-msft I am using the Refresh button on the data view (your second screenshot). My data source is a website...maybe the issue is Permissions? But if that were the case, i shouldnt be able to refresh in the Edit query as well. Ps. I have enabled "Include in Report refresh" and "Enable Load", but it doesn't help Regards Selwyn
  • v-lionel-msft's avatar
    v-lionel-msft
    Community Support
    6 years ago

    Hi Selwynster ,

    " My data source is a website..."

    Is it possible that the data of your data source is not updated, so there is no change after clicking refresh?😂

    Also which Power BI Desktop version are you using? Please update to the newest version then try again.

     

    Maybe you can connect to a web page whose data changes in real time, such as a basketball text live broadcast, and then test whether the refresh feature works.

     

    Data cannot be refreshed even after updating the version, please Create a ticket .

     

    Best regards,
    Lionel Chen

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Selwynster's avatar
      Selwynster
      Helper II
      6 years ago

      My Version is December 2019. (I assume thats the latest)

      I am able to refresh from the website when clicking the Refresh button in the Query editor.

      I even increased the Timeout...didnt help