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Syndicate_Admin's avatar
Syndicate_Admin
Administrator
4 years ago

Redial

Hello

I'm trying to find the call center recall in % for weeks of the year.

I have a group of ANIs and the number of calls per week.

How can I group it to display that % of redial based on the ANIs?

Thanks a lot.

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous,

    Can you please share a pbix or some dummy data that keep raw data structure with expected results? It should help us clarify your scenario and test to coding formula.

    How to Get Your Question Answered Quickly  

    Regards,

    Xiaoxin Sheng