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emma313823's avatar
emma313823
Icon for Helper V rankHelper V
9 years ago
Solved

Recent update to desktop app

Hi I just updated this and when I opened the app I see this...see screenshot.  I can't click anything at all...how do i get that box you see to go away and get back to using the app?

 

Need Help
  • Anonymous's avatar
    Anonymous
    9 years ago

    Looks like you're not seeing the whole image.

     

    This might be a longshot, but try increasing the resolution of your monitor if you can; there's a "Got it" and "X" button at the bottom and top-right respectively that can be clicked.

     

    Here's an example of what it should look like:

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Looks like you're not seeing the whole image.

     

    This might be a longshot, but try increasing the resolution of your monitor if you can; there's a "Got it" and "X" button at the bottom and top-right respectively that can be clicked.

     

    Here's an example of what it should look like: