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Hi,
Can someone please help me in calculating a measure on ratio of Closed Incidents in a month.
Criteria is for any given month, find ratio of closed incidents compared to open incidents. As an example, in the below table, if I want to calculate the ratio for month of Jan-22, it should be 100% (i.e. 2 x closed in Jan / 2 x opened in Jan).
Incident Number | Create Month | Closed Month |
INC1 | Jan-22 | |
INC2 | Dec-21 | Dec-21 |
INC3 | Dec-21 | Dec-21 |
INC4 | Jan-22 | Jan-22 |
INC5 | Nov-21 | Nov-21 |
INC6 | Dec-21 | Jan-22 |
INC7 | Oct-21 | Nov-21 |
INC8 | Nov-21 | Dec-21 |
INC9 | Nov-21 | Nov-21 |
INC10 | Oct-21 | Oct-21 |
Thanks
Solved! Go to Solution.
Hi @gauravg3 ,
Since there are two date columns with different values, I suggest you create a new table with all distinct Month-Year:
Distinct Month Year =
var _t1=VALUES('Table'[Create Month])
var _t2=VALUES('Table'[Closed Month])
var _t=DISTINCT( UNION(_t1, _t2))
return SELECTCOLUMNS(FILTER(_t,[Create Month]<>BLANK()),"Month Year",FORMAT([Create Month],"mmm-yy"))
And then calculate the %:
Measure =
var _create=CALCULATE(COUNTROWS('Table'),FILTER('Table',FORMAT([Create Month],"mmm-yy")=MAX('Distinct Month Year'[Month Year])))
var _close=CALCULATE(COUNTROWS('Table'),FILTER('Table',FORMAT([Closed Month],"mmm-yy")=MAX('Distinct Month Year'[Month Year])))
return DIVIDE(_create,_close)
Output:
Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi @gauravg3 ,
Since there are two date columns with different values, I suggest you create a new table with all distinct Month-Year:
Distinct Month Year =
var _t1=VALUES('Table'[Create Month])
var _t2=VALUES('Table'[Closed Month])
var _t=DISTINCT( UNION(_t1, _t2))
return SELECTCOLUMNS(FILTER(_t,[Create Month]<>BLANK()),"Month Year",FORMAT([Create Month],"mmm-yy"))
And then calculate the %:
Measure =
var _create=CALCULATE(COUNTROWS('Table'),FILTER('Table',FORMAT([Create Month],"mmm-yy")=MAX('Distinct Month Year'[Month Year])))
var _close=CALCULATE(COUNTROWS('Table'),FILTER('Table',FORMAT([Closed Month],"mmm-yy")=MAX('Distinct Month Year'[Month Year])))
return DIVIDE(_create,_close)
Output:
Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
@gauravg3
Before answering your question, I would like to know if you have a dates table in your model and how the model is organized, this will help provide a better answer. share screenshot of your model
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There is no separate date table in the model...All the values are in the same table.
@gauravg3 , Please refer to the blog on the same topic. The open ticket is same as a current employee, Hire is this month new, terminate is closed
Hi Amit,
I tried the calculations mentioned in your separate post, but the output is same for all months on each calculation. Is there any other way to get % of closed tickets for each month.
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