Python Geopandas working in Desktop but is getting an error after it is published

Hi la-142724 

It looks like you’re encountering an issue with running a Python visualization in Power BI Service. I noticed that the error details you provided contain tracking IDs, but there’s no actual error message visible. This could mean that the specific error text isn’t showing up in the Service, which sometimes happens.

Here are a few common factors that might be causing this:

1. Python Installation: Ensure that the server hosting the Power BI gateway has Python installed, along with any necessary libraries your visual relies on.

2. Gateway Configuration and Permissions: The gateway must be configured to allow Python scripts to run. Sometimes, corporate policies or specific gateway settings can restrict Python execution.

Steps to troubleshoot:

1. Check if the Power BI Service report page or the refresh log shows any additional error text.
2. Confirm that Python and required packages are correctly installed and accessible on the gateway server.
If the issue persists, consider reaching out to Power BI support with the Activity ID, Request ID, and Correlation ID provided. These can help them track down the problem.

https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket