Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Publish from Desktop Issues

Hi all,   I'm trying to publish my first report from Desktop to app.powerbi.com. I go through the publish process, choose a destination and everything seems to go through smoothly with the upload. ...
Need Help
v-yulgu-msft's avatar
v-yulgu-msft
Microsoft Employee
8 years ago

Hi Anonymous,

 

After you click publish button, did you see the message prompt? If yes, directly click the link "Open 'xxxx.pbix' in Power BI", can you view corresponding report on service?

 

Besides, please check whether the account logged in desktop is the same one you used to log on service.

       

 

Regards,

Yuliana Gu

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    Hi v-yulgu-msft,

     

    Thanks for the reply. I've checked all of your suggestions and have logged out and back in again on both Desktop and the online app and am still getting the same problem. When I click on the 'Open xxxx.pbix' link after the upload I get a message saying 'Sorry, we couldn't find that report. It may have been deleted or you may not have access to view it'.

     

    Thanks,

     

    Sam

    • v-yulgu-msft's avatar
      v-yulgu-msft
      Microsoft Employee
      8 years ago

      Hi Anonymous,

       

      Can you uninstall the current Power BI desktop and re-install it for a test? If it is not the latest update, please download the latest version.

       

      Regards,
      Yuliana Gu