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Helper III
Helper III

Prompted for Office365 Credentials each time I open PowerBI Desktop after upgrade



I am running PowerBI desktop on a MS server. I recently upgraded to version Version: 2.117.984.0 64-bit (May 2023). After the upgrade, each time I open PowerBI, I am prompted to log in; even when I am on the same remote session. Its like each time I close powerBI, it does a sign off, rather than a close. Any ideas why this is happening? It does not occur in any of my other MS applications (Office, Power Automate, etc).






We went back to the prior release and it is working now.

View solution in original post

Frequent Visitor

I just downloaded the May update and the same thing is happening to me. Version: 2.117.984.0 64-bit (May 2023)

Did you find a solution? I have not found one yet.

We went back to the prior release and it is working now.

Helper III
Helper III



  Thank you for the comment. The entry was added but did nothing. I am still prompted each time PowerBI starts. Any other suggestions?



Solution Sage
Solution Sage

Hi asbpowerbi,

According to the below documentation, administrators can use the following registry key to disable the sign-in form. This can also be pushed out using global policies to the entire organization.


Key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Power BI Desktop
valueName: ShowLeadGenDialog

A value of 0 will disable the dialog.


Appreciate a Kudos! ‌‌
If this helps and resolves the issue, please mark it as a Solution! ‌‌

N V Durga Prasad

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