Forum Discussion

danielPrieto's avatar
danielPrieto
Advocate I
8 years ago

Problem with updating a custom visual

We have some visuals that they update when we change the slicers option and this work fine with default visuals.

However, if we download and import some custom visual like histogram chart and we select a option that not contain data, this should generate a empty chart, but the result is the same chart that the last modification that did have data.

 

Is this a bug for this kind of visuals?

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    danielPrieto,

    I am unable to reproduce your issue. Have you checked that if you choose Filter option for the custom visual? Enable "Edit interactions" option under Format ribbon, then click on the slicer, make sure that you choose "Filter" rather than "None" option in the custom visual.



    Regards,
    Lydia

    • danielPrieto's avatar
      danielPrieto
      Advocate I
      8 years ago

      Anonymous

       

      Thanks for answer. I explain my problem in more detail below. (I ckecked the interactions and it is not the problem)

       

      Suppose that we have a simple relational model like this:

       

       

      where i have 4 groups with their corresponding users and points by each user. Suppose that Group4 has no users. I make a report with histogram and stacked column chart that have the same parameters and my filter is the column "name" of table "groups". The result is something like this:

      Now, for example if I click in Group1 the visuals changes without problems:

       


      The problem is when I click on Group4 that has no data. In this case the column stacked bar don`t show anything (because there is no data to show and this is ok) but the histogram keeps showing the same information that the last selection that did have data.

       


      When I select a filter that has no data, histogram also should be empty.

       

      Regards,

      Daniel