Forum Discussion
Problem with layout of a custom visual
- 10 years ago
FWIW, after upgrading to yesterday's version from the December version, most if not all of the color and format retention issues that I was having with the Chiclet in PBI Desktop have been resolved.
greggyb Thanks for your reply.
The author of the visual I'm talking about is Microsoft!
The first thing I did when I noticed the bug was to send a frown in PBI desktop. One of your colleagues replied and told me to contact the author, or if the author was Microsoft, to post it on the forums. So I did, and now you're sending me back to the frown option. This ain't working.
FWIW, after upgrading to yesterday's version from the December version, most if not all of the color and format retention issues that I was having with the Chiclet in PBI Desktop have been resolved.
- MCarmiggelt10 years agoFrequent Visitor
Alright, thanks for the notification deldersveld. I'll try that.
- greggyb10 years agoResident Rockstar
MCarmiggelt, I'm sorry for the runaround you got. A couple things:
- I'm not a Microsoft employee (:
- The forums are explicitly not for bug reports and Sandy will agree that being directed here for bug reports is incorrect.
- The fact that a visual has MS authors does not necessarily mean that it's been developed by the PBI Dev team (to my understanding). Even if it does imply as much, I don't believe we're to expect the same level of support for custom visual implementation errors as we are to expect for official PBI products (a dev can correct me if I'm wrong). It can be difficult to determine if an error is due to the specific custom visual or a bug in the PBI products' custom visual implementation.
- CLNersesian10 years agoKudo Kingpin
greggyb Opening a ticket is not the correct place to submit bug reports (i.e., opening a ticket here). Can you please stop tellng people otherwise.