Problem updating Dashboard online -Error:"The credentials provided for the File source are invalid."

[Anonymous]

Hello,

I am having a problem with the gateways as you can see in the image below. My windows password expired and I had to change it to a new one, this being said, now my powerbi online is not being able to update all the dashboards my company have. It's weird because I can update the dashboards if I download them publish them, but automatically they don't update. I tried everything and I don't know what to do. 

[v-xiaosun-msft · Accepted solution]

Hi @Anonymous ,

Please try to go to the refresh settings for a dataset. In "Manage Data Sources", for any data source with an error, select "Edit credentials". Then sign in to the data source again.

You could reference the following document to check the issue of your gateway.

Troubleshooting Power BI gateway (personal mode) - Power BI | Microsoft Learn

Troubleshoot gateways - Power BI | Microsoft Learn

Best Regards,
Community Support Team _ xiaosun

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