Forum Discussion

aldomoh's avatar
aldomoh
Regular Visitor
9 years ago
Solved

Problem starting Power BI desktop

After downloading and installing, I executed from shortcut. Also, tried again. Immediately the following error message comes up.   Something went wrong There was an error reading the primary serv...
Need Help
  • Foulques's avatar
    Foulques
    9 years ago

    You can maybe install it in 32-bit version. It will run on win-x64 too.

v-ljerr-msft's avatar
v-ljerr-msft
Microsoft Employee
9 years ago

Hi aldomoh,

 

Could you try running Power BI Desktop with administrator privilege to see if it can be launched successfully?

 

In addition, here is an article about resolving Issues when Power BI Desktop will not launch for your reference. :smileyhappy:

 

Regards

aldomoh's avatar
aldomoh
Regular Visitor
9 years ago

Running as administrator gives the same error message.

  • Foulques's avatar
    Foulques
    Regular Visitor
    9 years ago

    You can maybe install it in 32-bit version. It will run on win-x64 too.

    • aldomoh's avatar
      aldomoh
      Regular Visitor
      9 years ago

      That work! Using 32bit.