PowerBi Desktop - No se puede conectar

[Anonymous]

Buenas tardes comunidad, les comento mi siguiente problema, descarge del Store de Windows, PowerBi Desktop al tratar de colocar mis credenciales, me da el siguiente error:  En estos momentos no podemos contactarnos a uno de nuestros servicios intentalo de nuevo mas tarde o ponte en contacto con el deparatmento de soporte tecnico si el problema persiste.  HTTP 400    accounts.google     hay alguna manera de resolver este problema? a la espera de sus comentatios me despido, 

[v-agajavelly]

Hi @Anonymous ,

I hope the response provided helped in resolving the issue. If you still have any questions, please let us know we are happy to address.

Regards,
Akhil.

[v-agajavelly]

Hi @Anonymous ,


Just following up again to see if you had a chance to try reinstalling Power BI Desktop from the link we shared earlier. Did that resolve the refresh issue, or are you still running into the same error? If it’s still persisting, we can dig deeper into other possible fixes.


Regards,
Akhil.

[v-agajavelly]

Hi @Anonymous ,

Just checking in were you able to uninstall the current version and reinstall Power BI Desktop using the link shared by us, please let us know if the issue still persists or if you ran into anything during the process. Happy to help troubleshoot further if needed.

Regards,
Akhil.

[v-agajavelly]

Hi @Anonymous ,

@vojtechsima  suggesting to Uninstall present using power bi desktop app and install from the bellow link as suggested by OP.
Download Microsoft Power BI Desktop from Official Microsoft Download Center
If you’re still facing any issues after that, feel free to let us know and we can troubleshoot further together.

Regards,
Akhil.

[Anonymous]

pruebo!

[vojtechsima · Accepted solution]

Hello, @Anonymous , if you can, try unninstall the store version and install standalone version from here:
https://www.microsoft.com/en-us/download/details.aspx?id=58494

If you have to use store, try clearing out browser's cache or windows's store cache.