PowerBi Call Quality Dashboard filtering

[Satya_Machari]

Hi Team,
We are trying to use the powerBI CQD Connector to analyze the quality of calls.
Actually here challenge is to get the access for complete CQD data in customer environment. If any idea to get the only group of people(something like teams group) data instead of getting entire data please suggest.
Thanks
Satya

[CailynKerr]

I understand the challenge you're facing with accessing complete CQD data in a customer's environment while trying to analyze call quality with PowerBI CQD Connector. It can indeed be a bit of a puzzle, but there are some approaches you can explore.One option is to consider using VoIP systems that allow you to make toll-free calls. This way, you can selectively gather data from specific groups or teams rather than needing access to the entire dataset. It's a more focused and efficient approach that can help you zero in on the information you need for your analysis.

[GaveModeva]

You might want to collaborate closely with the customer's IT or network team. They could potentially assist in setting up access or providing the necessary permissions to extract the relevant data for your call quality analysis.

[Idrissshatila]

Hello @Satya_Machari ,

Check if this video works for your case https://youtu.be/eH9dHfNG8kg

If I answered your question, please mark my post as solution so it would appeare to others, Appreciate your Kudos👍

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