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dbmru
Frequent Visitor

PowerBI Refresh causes Windows Server machine to crash

This is a very strange event that I don't know how to troubleshoot.  I have a query that returns 1 row in this workbook.  There are 3 other queries that return over 1M rows across 3 other queries.  Those 3 work fine.  I can refresh just fine.

 

This 4th query that returns 1 row, whenever I run it, it crashes my entire server.  Like, machine is off crash.  If I take the exact Sql and run it in SSMS (same machine where I'm building my PowerBI report) query runs in 1 second.  If I remove this query from the PBIX file, and just let the other 3 queries refresh, report runs just fine.  

 

This may be boyond most of us here, as this is a server admin problem.  I'm hoping someone can help point me in the right direction.  I'm not seeing any issues in the event logs other than, the machine shut down unexpectedly....Obviously.  

1 REPLY 1
v-cherch-msft
Employee
Employee

Hi @dbmru 

Based on my test,I cannot reproduce the same issue.I would suggest you re-install the latest version and try again.If it is not your case, you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Regards,

Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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