Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

PowerBI Not Finding Custom Connector

Hi!

 

We are trying to use a custom connector with Power BI Desktop and normally, putting the file in this path works:

 

My Documents -> Microsoft Power BI Desktop -> Custom Connectors

 

But we are finding that on a machine with OneDrive installed and redirecting My Documents to the cloud, it doesn't work. We tried putting it in the redirected location as well as the local path.

 

What variable is PowerBI looking for to enumerate the My Docs folder so it can find this?

 

Thanks

Aaron 

 

Need Help

13 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    We are seeing the same issue here. Have tried to manually create that folder too and copy in the .mez file and still can't see it in PBI Desktop.

    Did anyone manage to get this working?

  • zivR's avatar
    zivR
    New Member
    3 years ago

    figured it out and thought to share. You go to your user folder (not the oneDrive) and MANUALLY create the folders to match the following :
    C:\Users\{your username}\Documents\Microsoft Power BI Desktop\Custom Connectors

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Hi,

     

    Have you managed to resolve this issue? I seem to have the same scenario where my custom connector is not loading in Power BI.

     

    Best regards,

    Jhani

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    This is an issue for me as well. Any updates?

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      FYI- I manually created the directory on my machine, then added my custom connector to it. Power BI was able to see it. 

      • tusharj's avatar
        tusharj
        Microsoft Employee
        6 years ago

        ohh.. for me the manual creation is also not working. Don't know what is the issue here.

  • Leonid_Kostin's avatar
    Leonid_Kostin
    Advocate I
    6 years ago

    Same thing for me. I created a folder like "C:\Users\XXX\Documents\Microsoft Power BI Desktop\Custom Connectors" and placed the .mez file here. Then enabled an option in Power BI Desktop, restarted it and still nothing. 

     

    No IT policy restictions or somthing like this.  

  • ITstod-IE's avatar
    ITstod-IE
    Helper I
    5 months ago

    Old thread but just had this issue when installing on a new PC

    1. Create the folder Power BI Desktop and subfolder Custom Connectors.
    C:\Users\Name\Documents\Power BI Desktop\Custom Connectors
    It's crucial that the folder is named Custom Connectors, any other spelling will not work
    2. Place the .mez-file in the subfolder
    3. Edit the security access to Custom Connectors folder, add PBIEgwService
    4. Install On-premises data gateway, and name it.
    Change the connection folder path to the one you created

    5. Edit the settings in PBI, Archive > Options and settings > Options> Global > Security
    Set Data Extensions to Not recommended if you're using an inhouse-made custom connector

    Done