Forum Discussion
PowerBI Desktop not starting
PowerBI desktop does not start suddenly and exits with below error message.
I tried uninstalling, deleting temp files, temp powerbi files and reinstalling last 3 versions and also the latest version. all failed.
error details:
Feedback Type:
Frown (Error)
Timestamp:
2025-05-15T21:14:13.6357509Z
Local Time:
2025-05-15T17:14:13.6357509-04:00
Session ID:
013ee213-2746-45dd-9789-236953575b0f
Release:
March 2025
Product Version:
2.141.1754.0 (25.03)+e4409ed908ce97a5e9747f7dc48da475cf1c71a2 (x64)
Stack Trace:
Microsoft.PowerBI.Client.Windows.Storage.FileOpenException
at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title)
at Microsoft.PowerBI.Client.CommandLineFileService.TryOpenOrCreateReport(IPowerBIWindowService windowService, IExceptionHandler exceptionHandler, Boolean forceCreate)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass7_0.<RunApplicationLegacy>b__0()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.141.1754.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenException","MethodDef":"HandleError","ErrorOffset":"196","ErrorCode":"DataModelLoadFailed"}
InnerException0.Stack Trace:
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.AcquireServerDynamicPortInfo()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.EnsureServiceIsReady()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.Start()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__30.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.Utilities.AggregateExceptionHandlingExtensions.WaitAndUnpackException(Task task)
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.CreateEmptyDatabase()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__30.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()
InnerException0.PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.141.1754.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcessUnexpectedExitException","MethodDef":"AcquireServerDynamicPortInfo","ErrorOffset":"110","ErrorCode":""}
OS Version:
Microsoft Windows NT 10.0.19045.0 (x64 en-US)
CLR Version:
4.8 or later [Release Number = 528372]
Peak Virtual Memory:
70.2 GB
Private Memory:
644 MB
Peak Working Set:
652 MB
IE Version:
11.3636.19041.0
User ID:
11fbe34c-69ca-4b24-8edb-c9f4e4b9bd30
Telemetry Enabled:
True
DPI Scale:
125%
Supported Services:
Power BI
Hi BeckyParm ,
Thanks for reaching out to Microsoft Fabric Community Forum.
Thanks for providing the full error details.This error typically means Power BI Desktop was unable to initialize its internal Analysis Services .- Possible causes include a corrupted .pbix file, insufficient memory, or system resource conflicts. Additionally, issues may stem from a custom visual, a recent Power BI update, or interference from system/OS updates or antivirus software.
- A simple restart might resolve the issue—close Power BI completely, including from Task Manager, then reopen it.
- If the issue is limited to a single file, try opening a different .pbix file to determine whether the problem lies with the file itself or the application.
- Any specific policy and firewall rules existed on your device? (they may block power bi process.
- You may check Troubleshoot opening Power BI Desktop and try Download Power BI Desktop directly.
-
Try to uninstall completely, reboot the machine and try to install PBI Desktop again.
https://www.microsoft.com/en-us/download/details.aspx?id=58494
and you could also try to old version
Hope this helps !
If this post was helpful, please consider marking Accept as solution to assist other members in finding it more easily.
If you continue to face issues, feel free to reach out to us for further assistance!
4 Replies
v-aatheequeCommunity Support
Hi BeckyParm ,
Thanks for reaching out to Microsoft Fabric Community Forum.
Thanks for providing the full error details.This error typically means Power BI Desktop was unable to initialize its internal Analysis Services .- Possible causes include a corrupted .pbix file, insufficient memory, or system resource conflicts. Additionally, issues may stem from a custom visual, a recent Power BI update, or interference from system/OS updates or antivirus software.
- A simple restart might resolve the issue—close Power BI completely, including from Task Manager, then reopen it.
- If the issue is limited to a single file, try opening a different .pbix file to determine whether the problem lies with the file itself or the application.
- Any specific policy and firewall rules existed on your device? (they may block power bi process.
- You may check Troubleshoot opening Power BI Desktop and try Download Power BI Desktop directly.
-
Try to uninstall completely, reboot the machine and try to install PBI Desktop again.
https://www.microsoft.com/en-us/download/details.aspx?id=58494
and you could also try to old version
Hope this helps !
If this post was helpful, please consider marking Accept as solution to assist other members in finding it more easily.
If you continue to face issues, feel free to reach out to us for further assistance!
- v-aatheeque
Hi BeckyParm ,
we haven't heard back from you regarding our last response and wanted to check if your issue has been resolved.If the response addressed by the community member for your query, please mark it as Accept Answer and click Yes if you found it helpful.
- v-aatheeque
Hi BeckyParm ,
If the information is helpful, please accept the answer by clicking the "Upvote" and "Accept Answer" on the post. If you are still facing any issue, please let us know in the comments. We are glad to help you.
We value your feedback, and it will help us to assist others who might have a similar query. Thank you for your contribution in enhancing Microsoft Fabric Community Forum.