Forum Discussion
PowerBI Desktop not opening
Hi,
my powerbi desktop is not opening.
I've uninstalled/installed it a few times, change the x32 and x64 version, installed the new gateway but still nothing works.
Also mention, that the online version works without problem.
Any idea how to solve this issue?
Thanks
Wout
Hi wgroeneveld ,
Whether there is an error message or a screenshot of the task process? I cannot reproduce the issue.
Maybe you can try the following walkarounds first to see if it solves the problem.
- Walkaround 1: Disable the antivirus, then add the environment variable: Name: "WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS", value:"--disable-features=RendererCodeIntegrity". Then open Power BI Desktop.
- Walkaround 2: Download and install the Edge Canary Build and accept the user agreement. Then add the environment variable Name: "WEBVIEW2_RELEASE_CHANNEL_PREFERENCE" value: "1". And open Power BI Dekstop.
Best Regards
Community Support Team _ PollyIf this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
3 Replies
Hi wgroeneveld
Please check the below
Resolve issues with the On-premises data gateway and Power BI Desktop
In Power BI Desktop, users who installed and are running previous versions of the Power BI On-premises data gateway can be blocked from opening Power BI Desktop, because of administrative policy restrictions that the Power BI on-premises gateway placed on named pipes on the local machine.
You have three options to resolve the issue associated with the On-premises data gateway, and to enable Power BI Desktop to open:
Resolution 1: Install the latest version of Power BI On-premises data gateway
The latest version of the Power BI On-premises data gateway doesn't place named pipe restrictions on the local machine, and allows Power BI Desktop to open properly. If you need to continue using Power BI On-premises data gateway, the recommended resolution is to update it. You can download the latest version of Power BI On-premises data gateway. The link is a direct download link to the installation executable.
Resolution 2: Uninstall or stop the Power BI On-premises data gateway Microsoft service
You can uninstall the Power BI On-premises data gateway if you no longer need it. Or you can stop the Power BI On-premises data gateway Microsoft service, which removes the policy restriction and allows Power BI Desktop to open.
Resolution 3: Run Power BI Desktop with administrator privilege
You can instead successfully launch Power BI Desktop as administrator, which also allows Power BI Desktop to successfully open. It's still recommended that you install the latest version of Power BI On-premises data gateway, as described earlier.
Power BI Desktop is engineered as a multiprocess architecture, and several of these processes communicate using Windows named pipes. There may be other processes that interfere with those named pipes. The most common reason for such interference is security, including situations where antivirus software or firewalls may block the pipes or redirect traffic to a specific port. Opening Power BI Desktop with administrator privilege may resolve that issue. If you can't open with administrator privilege, ask your administrator to determine which security rules are preventing named pipes from properly communicating. Then, add Power BI Desktop and its respective subprocesses to allowlists.
Thanks for your response Saran.
Unfortunately is powerbi still not working. Even with the proposed resolutions.
When I start powerbi, the screen of powerbi is presented in my screen, but that remains for the rest of the day.
When I look in the task manager, there is activity in the beginning but within a few seconds it decreases to zero.
Does this information give more background?
Hi wgroeneveld ,
Whether there is an error message or a screenshot of the task process? I cannot reproduce the issue.
Maybe you can try the following walkarounds first to see if it solves the problem.
- Walkaround 1: Disable the antivirus, then add the environment variable: Name: "WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS", value:"--disable-features=RendererCodeIntegrity". Then open Power BI Desktop.
- Walkaround 2: Download and install the Edge Canary Build and accept the user agreement. Then add the environment variable Name: "WEBVIEW2_RELEASE_CHANNEL_PREFERENCE" value: "1". And open Power BI Dekstop.
Best Regards
Community Support Team _ PollyIf this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
