PowerBI Desktop dataset refresh/transform data/file selection not working

[greta]

Hi!

From this morning in PowerBI Desktop I cannot manage to refresh (both the whole dataset or a single table), open the transform data section or the file section (to see the file options). I push the buttons but they are totally unresponsive. 
I've tried to uninstall and reinstall PowerBI from the Microsoft download page, with no success. 
What could it be? How can I solve the issue?

EDIT: it's a common problem, not occurring only on my PowerBI desktop

Many thanks in advance

[rajendraongole1 · Accepted solution]

Hi @greta - Are you using the Power BI Desktop June 2024 release 2.130.754.0 64-bit (June, 2024)? if yes, there is some fix is required at microsoft end which many are facing but it is not a bug

FYR: another similar thread

Re: PowerBI Desktop Query Refresh Popup Not showin... - Microsoft Fabric Community

you can try to uninstall and re-install May 2024 and check it if it is clearing your issue.

• May 2024 version of Power BI Desktop - 32-bit
• May 2024 version of Power BI Desktop - 64-bit

Did I answer your question? Mark my post as a solution! This will help others on the forum!
Appreciate your Kudos!!

[Yadavagiri · Accepted solution]

Hi All,

Looks like the solution has been implemented in the latest version below. i downloaded and installed. refresh pop up appears now!

Desktop has been updated to 2.130.930.0, please uninstall the original version and install the latest version to see if the problem exists.

Download Microsoft Power BI Desktop from Official Microsoft Download Center

[rajendraongole1 · Accepted solution]

Hi @greta - Are you using the Power BI Desktop June 2024 release 2.130.754.0 64-bit (June, 2024)? if yes, there is some fix is required at microsoft end which many are facing but it is not a bug

FYR: another similar thread

Re: PowerBI Desktop Query Refresh Popup Not showin... - Microsoft Fabric Community

you can try to uninstall and re-install May 2024 and check it if it is clearing your issue.

• May 2024 version of Power BI Desktop - 32-bit
• May 2024 version of Power BI Desktop - 64-bit

Did I answer your question? Mark my post as a solution! This will help others on the forum!
Appreciate your Kudos!!

[greta]

That may be the issue. Unfortunataley I've spent the whole morning trying to uninstall PowerBI but when I launch the process, I get the error "close all powerBI instances", when the only instance opened is the installer. So I cannot confirm

[rajendraongole1]

Hi @greta -Yes, please check and close the opened instances of Power BI Desktop in your machine and uninstall it , if still issue exist, connect with your internal support team.

Did I answer your question? Mark my post as a solution! This will help others on the forum!
Appreciate your Kudos!!

[greta]

Yes, I may contact my internal support team. Thank you