Forum Discussion
acanepa
Resolver I
6 years agoPowerBI Desktop Fatal Error at opening
Hello, I've tried to open a .pbix file inside an encrypted zip file and seems like that broke PowerBI installed in my computer. So far I have reinstalled PowerBI many times, to the latest versi...
- 6 years ago
Hello,
The problem was solved by deleting corrupt files from Custom Connector folders.
Greg_Deckler
Community Champion
6 years agoacanepa - You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
- acanepa6 years ago
Resolver I
Thanks Greg_Deckler but there aren't any issues similar to my problem.
I will try to open a ticket but I'm not sure PowerBI team could help me today, because the errors don't allow to open PowerBI desktop at all.
Regards,