Forum Discussion
acanepa
Resolver I
Resolver IPowerBI Desktop Fatal Error at opening
Hello,
I've tried to open a .pbix file inside an encrypted zip file and seems like that broke PowerBI installed in my computer.
So far I have reinstalled PowerBI many times, to the latest version, and remove files from:
- AppData\Local\Microsoft\Power BI Desktop
- C:\Program Files\Microsoft Power BI Desktop
- Registry entries
When I try to open Power BI desktop from the main icon I receive two messages:
If I click cancel, I can see the following message
Here are the details from the error messages:
Error message 1:
Feedback Type:
Frown (Error)
Error Message:
Value cannot be null.
Parameter name: collection
Stack Trace:
at System.ThrowHelper.ThrowArgumentNullException(ExceptionArgument argument)
at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
at Microsoft.Mashup.EngineHost.Services.LibraryService..ctor(LibraryService original)
at Microsoft.Mashup.EngineHost.Services.LibraryService.GetInstance()
at Microsoft.Mashup.EngineHost.EngineHost.CreateSession(EvaluationSettings settings, IEngine engine)
at Microsoft.Mashup.Host.Document.Evaluation.EvaluatorHost.CreateSession(PackageEditorContext context, PackageReference packageReference, EvaluationSettings settings)
at Microsoft.Mashup.Host.Document.Analysis.AnalysisManager.StartPackageAnalysis(AnalysisSession session, PackageReference packageReference, Int32 editVersion, Boolean refreshData, HashSet`1 formulaFilter, String[] defaultOptionalModules, Action callback)
at Microsoft.Mashup.Host.Document.Analysis.AnalysisManager.<>c__DisplayClass8_0.<StartSessionAnalysisCore>b__0(Object state)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
Stack Trace Message:
Value cannot be null.
Parameter name: collection
Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass0_1.<SendAndMarshalExceptions>b__0(Object null)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.WaitOnUIThreadForTaskCompletion(Task task)
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.BlockUIAndRun[T](Func`1 asyncMethod)
at Microsoft.PowerBI.Client.Windows.Services.FileManager.OpenFile(IPowerBIWindowService windowService, IPbixFile fileToOpen, Nullable`1 entryPoint)
at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)
PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.84.802.0","ModuleName":"Microsoft.MashupEngine.dll","Component":"Microsoft.Mashup.EngineHost.Services.LibraryService","Error":"System.ArgumentNullException","MethodDef":".ctor","ErrorOffset":"92"}
Error Message 2:
Feedback Type:
Frown (Error)
Error Message:
One or more errors occurred.
Stack Trace:
at MS.Internal.IO.Zip.ZipIOLocalFileHeader.Validate()
at MS.Internal.IO.Zip.ZipIOLocalFileHeader.ParseRecord(BinaryReader reader, Encoding encoding)
at MS.Internal.IO.Zip.ZipIOLocalFileBlock.ParseRecord(BinaryReader reader, String fileName, Int64 position, ZipIOCentralDirectoryBlock centralDir, ZipIOCentralDirectoryFileHeader centralDirFileHeader)
at MS.Internal.IO.Zip.ZipIOLocalFileBlock.SeekableLoad(ZipIOBlockManager blockManager, String fileName)
at MS.Internal.IO.Zip.ZipIOBlockManager.LoadLocalFileBlock(String zipFileName)
at MS.Internal.IO.Zip.ZipArchive.GetFile(String zipFileName)
at MS.Internal.IO.Zip.ZipArchive.GetFiles()
at System.IO.Packaging.ZipPackage.ContentTypeHelper..ctor(ZipArchive zipArchive, IgnoredItemHelper ignoredItemHelper)
at System.IO.Packaging.ZipPackage..ctor(Stream s, FileMode mode, FileAccess access, Boolean streaming)
at System.IO.Packaging.Package.Open(Stream stream, FileMode packageMode, FileAccess packageAccess, Boolean streaming)
at Microsoft.Mashup.EngineHost.Services.LibraryFile.PqxFile.TryOpen(Byte[] bytes, PqxFile& pqxFile, Exception& error)
at Microsoft.Mashup.EngineHost.Services.LibraryFile.New(Byte[] bytes, LibraryFile& result, Exception& error)
at Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo..ctor(LibraryService service, ILibrary library)
at Microsoft.Mashup.EngineHost.Services.LibraryService.GetLibraryInfo(ILibrary library)
at Microsoft.Mashup.EngineHost.Services.LibraryService.EnumerateAndLoadLibraries()
at Microsoft.Mashup.EngineHost.Services.LibraryService.Reinitialize(ILibraryProvider[] providers)
at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.LoadModules(Trace innerTrace, IList`1 binaryModules, ILibraryProvider[] providers)
at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.Activate(IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHostManager.RegisterAndActivateUiExtensionHost(UiExtensionHost uiExtensionHost, IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
at Microsoft.PowerBI.Client.Windows.PowerQueryExtensionsLoader.<Load>b__10_0()
at System.Threading.Tasks.Task.Execute()
Stack Trace Message:
One or more errors occurred.
Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Windows.DialogWindowBase.ShowModal(IWindowHandle windowHandle)
at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)
PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.84.802.0","ModuleName":"WindowsBase.dll","Component":"MS.Internal.IO.Zip.ZipIOLocalFileHeader","Error":"System.NotSupportedException","MethodDef":"Validate","ErrorOffset":"245"}
InnerException0.Stack Trace Message:
ZIP archive contains unsupported encrypted data.
InnerException0.Stack Trace:
at MS.Internal.IO.Zip.ZipIOLocalFileHeader.Validate()
at MS.Internal.IO.Zip.ZipIOLocalFileHeader.ParseRecord(BinaryReader reader, Encoding encoding)
at MS.Internal.IO.Zip.ZipIOLocalFileBlock.ParseRecord(BinaryReader reader, String fileName, Int64 position, ZipIOCentralDirectoryBlock centralDir, ZipIOCentralDirectoryFileHeader centralDirFileHeader)
at MS.Internal.IO.Zip.ZipIOLocalFileBlock.SeekableLoad(ZipIOBlockManager blockManager, String fileName)
at MS.Internal.IO.Zip.ZipIOBlockManager.LoadLocalFileBlock(String zipFileName)
at MS.Internal.IO.Zip.ZipArchive.GetFile(String zipFileName)
at MS.Internal.IO.Zip.ZipArchive.GetFiles()
at System.IO.Packaging.ZipPackage.ContentTypeHelper..ctor(ZipArchive zipArchive, IgnoredItemHelper ignoredItemHelper)
at System.IO.Packaging.ZipPackage..ctor(Stream s, FileMode mode, FileAccess access, Boolean streaming)
at System.IO.Packaging.Package.Open(Stream stream, FileMode packageMode, FileAccess packageAccess, Boolean streaming)
at Microsoft.Mashup.EngineHost.Services.LibraryFile.PqxFile.TryOpen(Byte[] bytes, PqxFile& pqxFile, Exception& error)
at Microsoft.Mashup.EngineHost.Services.LibraryFile.New(Byte[] bytes, LibraryFile& result, Exception& error)
at Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo..ctor(LibraryService service, ILibrary library)
at Microsoft.Mashup.EngineHost.Services.LibraryService.GetLibraryInfo(ILibrary library)
at Microsoft.Mashup.EngineHost.Services.LibraryService.EnumerateAndLoadLibraries()
at Microsoft.Mashup.EngineHost.Services.LibraryService.Reinitialize(ILibraryProvider[] providers)
at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.LoadModules(Trace innerTrace, IList`1 binaryModules, ILibraryProvider[] providers)
at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.Activate(IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHostManager.RegisterAndActivateUiExtensionHost(UiExtensionHost uiExtensionHost, IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
at Microsoft.PowerBI.Client.Windows.PowerQueryExtensionsLoader.<Load>b__10_0()
at System.Threading.Tasks.Task.Execute()
InnerException0.Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo.GetFeedbackValuesFromException(Exception e, String prefix)
at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo.GetFeedbackValuesFromInnerExceptions(Exception e, Int32 depth)
at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo.CreateAdditionalErrorInfo(Exception e)
at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo..ctor(String message, Exception exception, Nullable`1 stackTraceInfo, String messageDetail)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Windows.DialogWindowBase.ShowModal(IWindowHandle windowHandle)
at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)
Snapshot Trace Logs:
C:\Users\angel\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot1000637954.zip
Model Default Mode:
Empty
Model Version:
PowerBI_V1
Is Report V3 Models Enabled:
False
Performance Trace Logs:
C:\Users\angel\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip
Enabled Preview Features:
PBI_NewWebTableInference
Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_ImportTextByExample
PBI_qnaLiveConnect
PBI_inlineExplore
PBI_v3ModelsPreview
PBI_dataSearchCuration
PBI_azureMapVisual
PBI_dataPointLassoSelect
Disabled DirectQuery Options:
TreatHanaAsRelationalSource
Cloud:
GlobalCloud
Formulas:
section Section1;
Hello,
The problem was solved by deleting corrupt files from Custom Connector folders.
5 Replies
- Greg_Deckler
Community Champion
acanepa - You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".- acanepa
Thanks Greg_Deckler but there aren't any issues similar to my problem.
I will try to open a ticket but I'm not sure PowerBI team could help me today, because the errors don't allow to open PowerBI desktop at all.
Regards,
HI acanepa
For time being if you have the file published on the PBI service, you can edit from there or create a new one if it is urgent.
- acanepa
Hello,
The problem was solved by deleting corrupt files from Custom Connector folders.
Hello,
the power bi desktop is installed in VM. i'm working in Virtual machine AWS Appstream.
i have the same error ( acces denied ) when i want to get data from a connector like database bigquery.
it takes time ( hours ) to connect to my adresse google email, in order to get data from database bigquery.
it works well in power bi desktop on local , but in VM appstream i had the same error like you.
do you have any idea about this issue , and how to correct it ??
Thanks
