Forum Discussion
PowerBI Desktop Does Not Start
The PowerBI Desktop closes automatically after the splash screen with "initializing the model" without any prompt of error. It used to work normally before the Windows Update last Friday. I've tried uninstall and get the latest PBIDesktop_x64.msi resinstall couple times but no luck and I also tried to install PowerBi Gateway as mentioned by some posts. Anyone has the same and know how to resolve this?
This happens on my DELL laptop XPS 9Q33 Windows 10 Home Version 1607 OS Build 14393.187.
1 Reply
vincentone Ensure following requirement is met on the environment you're running power bi desktop. Also as a test you can download sample pbix files from MS website and try open that and see if it works that way.
- Windows 7 / Windows Server 2008 R2, or later
- .NET 4.5
- Internet Explorer 9 or later
- Memory (RAM): At least 1 GB available, 1.5 GB or more recommended.
- Display: At least 1440x900 or 1600x900 (16:9) recommended. Lower resolutions such as 1024x768 or 1280x800 are not recommended, as certain controls (such as closing the startup screen) display beyond those resolutions.
- CPU: 1 gigahertz (GHz) or faster x86- or x64-bit processor recommended.
