Forum Discussion

Akahn's avatar
Akahn
Icon for Advocate IV rankAdvocate IV
10 years ago
Solved

PowerBI Desktop Crashes

After the September update of PowerBI desktop, the program is crashing WAY more than it used to. It often happens when adjusting table relationships, building new metrics, altering existing metrics, ...
General Comment
  • Anonymous's avatar
    Anonymous
    10 years ago

    Akahn My guess is that they'll have you go into options and enable tracing, have you crash the desktop and send them the trace file to see why it is doing it. Or you could just do that.

jiwhite's avatar
jiwhite
Icon for Advocate I rankAdvocate I
8 years ago

I have my desktop interface frequently crashing and losing work.  Sometimes I get out of memory errors or access errors, other times it's not clear why it crashed. I have to apply and save after every query change. which slows my work significantly.

  • ThomasDay's avatar
    ThomasDay
    Icon for Impactful Individual rankImpactful Individual
    8 years ago

    It depends alot on what you're doing, of course--and on what machine (as in how big) and with what memory.  As far as the what you're doing: I find when I'm working on a model with a lot of bookmarks (preview) and I'm updating them a lot as I configure the actions I want with pages that have a lot of visuals which I'm making appear and disappear / clear data etc. using buttons with links...well, then stuff happens...with me anyway.  But you can tell when things are getting dicey and do a close and reopen.

     

    Anyway, not sure that there's much anyone can help you with unless there's a little more to go on.

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    how much memory does your pc have? ..... i had many many problems the time i was working with 4 mb of RAM....

    • jiwhite's avatar
      jiwhite
      Icon for Advocate I rankAdvocate I
      8 years ago

      I have 16 GB of RAM. Memory limitations shouldn't be causing the app to continuously crash just opening it to edit queries. I wwatched Task Manager as it was opening.  It reached less than 2 GB of RAM utilization before crashing out of memory.

      • ThomasDay's avatar
        ThomasDay
        Icon for Impactful Individual rankImpactful Individual
        8 years ago

        Are you using the 64bit version?