Forum Discussion

Peterhof's avatar
Peterhof
Frequent Visitor
10 years ago

PowerBI Desktop Crashes released Jan 29 2016 crashing

Wondering if only me, but just downloaded the latest Power BI desktop and it crashes without being to open anything. Anyone else having this issue? TIA
neilscriv's avatar
neilscriv
Frequent Visitor
10 years ago
I'm having the same issue after updating Windows 10 today. The event data and XML from event viewer is below. It appears to be CefSharp.BrowserSubProcess.exe that's at fault as has been found before in this thread.
 
I don't get any error dialogue or options to debug. I just get the splash screen then it quits without an error message.
 
I have tried re-installing PBI and uninstalling the updates both with no joy.
 
 
 
Log Name: Application
Source: .NET Runtime
Date: 29/08/2016 20:28:48
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Lappy
Description:
Application: CefSharp.BrowserSubprocess.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
at <Module>.CefSharp.CefAppUnmanagedWrapper.OnRenderThreadCreated(CefSharp.CefAppUnmanagedWrapper*, CefRefPtr<CefListValue>*)
at <Module>.CefExecuteProcess(CefMainArgs*, CefRefPtr<CefApp>*, Void*)
at CefSharp.CefAppWrapper.Run()
at CefSharp.BrowserSubprocess.Program.Main(System.String[])


Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-08-29T19:28:48.479853200Z" />
<EventRecordID>2504</EventRecordID>
<Channel>Application</Channel>
<Computer>Lappy</Computer>
<Security />
</System>
<EventData>
<Data>Application: CefSharp.BrowserSubprocess.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
at &lt;Module&gt;.CefSharp.CefAppUnmanagedWrapper.OnRenderThreadCreated(CefSharp.CefAppUnmanagedWrapper*, CefRefPtr&lt;CefListValue&gt;*)
at &lt;Module&gt;.CefExecuteProcess(CefMainArgs*, CefRefPtr&lt;CefApp&gt;*, Void*)
at CefSharp.CefAppWrapper.Run()
at CefSharp.BrowserSubprocess.Program.Main(System.String[])

</Data>
</EventData>
</Event>
faludigabor's avatar
faludigabor
Frequent Visitor
10 years ago

Same issue here ..

 

Same exception PBI will not start neither after reinstall nor w / Admin privs.

 

any news ? 

  • neilscriv's avatar
    neilscriv
    Frequent Visitor
    10 years ago

    Have you recently updated Windows? My issue started after that. I eventually rolled back to a previous build and PBI works again. Haven't found a fix for the problem if you want to keep the Windows updates though.

    • faludigabor's avatar
      faludigabor
      Frequent Visitor
      10 years ago

      hey,

       

      Yes indeed I did update it . 

      I went back to 32bit of PBDesktop that helpded temporarily. 

       

      I expect MS to fix this issue :) . 

       

      Wont roll back on W10 .. 

       

      g.

      • smendes's avatar
        smendes
        New Member
        10 years ago

        Hello,

         

        Thank you for your help.

        I installed the 32 bit PBDesktop and  it worked.

         

        Thanks.