Forum Discussion
PowerBI Desktop Crashes released Jan 29 2016 crashing
Hi,
I am having the same issue, just get a splash screen when starting Power BI desktop and then errors out with Debug or Close. The below is error log from event viewer. Tried uninstalling, rebooting, re-downloading, re-installing and running as administrator in the exact same order a bunch of times. Still no luck !
I have Core i7 2.8GHz Processor, IE11.0, Windows 7 Enterprise, .NET 4.5/4.6 and 32GB Memory . The requirements meet Microsoft's specs, No clue whats going on here.
Description:
Faulting application name: PBIDesktop.exe, version: 2.34.4372.501, time stamp: 0x572c581e
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xe0434352
Fault offset: 0x0000c42d
Faulting process id: 0x108
Faulting application start time: 0x01d1b6a23839ec27
Faulting application path: C:\Program Files (x86)\Microsoft Power BI Desktop\bin\PBIDesktop.exe
Faulting module path: C:\WINDOWS\syswow64\KERNELBASE.dll
Any help would be very much appreciated.
I have same problem with you. Are you fixed it?
Here's some details from the Event Viewer:
Application: CefSharp.BrowserSubprocess.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
at <Module>.CefSharp.CefAppUnmanagedWrapper.OnRenderThreadCreated(CefSharp.CefAppUnmanagedWrapper*, CefRefPtr<CefListValue>*)
at <Module>.CefExecuteProcess(CefMainArgs*, CefRefPtr<CefApp>*, Void*)
at CefSharp.CefAppWrapper.Run()
at CefSharp.BrowserSubprocess.Program.Main(System.String[])
Uninstalling and reinstalling didn't help as well. What else could I try?