Forum Discussion

Peterhof's avatar
Peterhof
Frequent Visitor
10 years ago

PowerBI Desktop Crashes released Jan 29 2016 crashing

Wondering if only me, but just downloaded the latest Power BI desktop and it crashes without being to open anything. Anyone else having this issue? TIA
Anonymous's avatar
Anonymous
Not applicable
10 years ago

Hi Peterhof

 

I had the same problem has you.

 

I've downloaded the latest version and installed it on a W7 VM, where I've got the previous one, and It crash.

 

when I uninstalled it, I saw that the previous version was still installed on the VM. I believed It have updated the previous one but no.

Perhaps you figure the same issue as me, so don't paniq, just unistall both of them, and everything should be good.

 

Hope it helps

 

Sebastien

SIT's avatar
SIT
New Member
10 years ago

Same problem...just downloaded today and it won't run.  Crashes at the exact same point as the other poster noted.  Rebooted, ran as administrator, no difference.

 

Any solution?

  • akjana's avatar
    akjana
    Icon for Power BI Team rankPower BI Team
    10 years ago

    SIT, I don't think there is a resolution to this issue. Can you capture the details from Event viewer and send an email to (pqian at microsoft dot com) and (akjana at microsoft dot com) about this?