Forum Discussion

Peterhof's avatar
Peterhof
Frequent Visitor
10 years ago

PowerBI Desktop Crashes released Jan 29 2016 crashing

Wondering if only me, but just downloaded the latest Power BI desktop and it crashes without being to open anything. Anyone else having this issue? TIA
tcoleman's avatar
tcoleman
New Member
10 years ago

pqian Unfortunately no, the problem remains whether I run as Administrator, or regular user.  I have also tried several combinations of compatibility mode with no change.  Always fails the same way.

  • tcoleman's avatar
    tcoleman
    New Member
    10 years ago

    pqian I do not have that msi installed on my computer.  I did look at the event viewer and it tells me that the problem was with CefSharp.BrowserSubprocess.exe and that it was a NullReference Exception

    • pqian's avatar
      pqian
      Icon for Microsoft Employee rankMicrosoft Employee
      10 years ago

      tcoleman Ooh NRE...not fun


      Can you copy the entire message (as much detail as possible) from the event viewer. There's also something else we can try, but it'll involve you running a debug build which we can send it out. Can you send an email to (pqian at microsoft dot com) and (akjana at microsoft dot com) about this? We can follow up there.