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Anonymous
Not applicable

PowerBI Desktop Crashes on Refresh

I see powerbi desktop is crashing very frequently while refreshing.

i got the below error msg while refreshing. Did anyone had similar issue?

Crash reportCrash report 

 

my system details:

OS:Windows 10

PBI:2.71.5523.941 32-bit (July 2019)

 

Any help appreciated

 

Thanks in advance

 

Murali

 

3 REPLIES 3
v-yuta-msft
Community Support
Community Support

@Anonymous ,

 

I could not reproduce your issue on my side. Could you clarify which data source are you trying to refresh? Which connector are you using?

 

Regards,

Jimmy Tao

Anonymous
Not applicable

hi @v-yuta-msft ,

 

Thanks for your response 

 

I am using .xlsx files as input files. Total 3 Input files,

 

1.xlsx contains 1560 rows and 102 columns

2.xlsx contains 300 rows and 4 columns 

3.xlsx contains 450 rows and 8 columns

 

Thanks,

Murali

@Anonymous ,

 

I would suggest you to create a support ticket here achieve further help.

 

Regards,

Jimmy Tao

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