Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

PowerBI Desktop Crashes on Refresh

I see powerbi desktop is crashing very frequently while refreshing.

i got the below error msg while refreshing. Did anyone had similar issue?

Crash report 

 

my system details:

OS:Windows 10

PBI:2.71.5523.941 32-bit (July 2019)

 

Any help appreciated

 

Thanks in advance

 

Murali

 

Need Help

3 Replies

  • v-yuta-msft's avatar
    v-yuta-msft
    Icon for Community Support rankCommunity Support
    7 years ago

    Anonymous ,

     

    I could not reproduce your issue on my side. Could you clarify which data source are you trying to refresh? Which connector are you using?

     

    Regards,

    Jimmy Tao

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      hi v-yuta-msft ,

       

      Thanks for your response 

       

      I am using .xlsx files as input files. Total 3 Input files,

       

      1.xlsx contains 1560 rows and 102 columns

      2.xlsx contains 300 rows and 4 columns 

      3.xlsx contains 450 rows and 8 columns

       

      Thanks,

      Murali

      • v-yuta-msft's avatar
        v-yuta-msft
        Icon for Community Support rankCommunity Support
        7 years ago

        Anonymous ,

         

        I would suggest you to create a support ticket here achieve further help.

         

        Regards,

        Jimmy Tao