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leedb's avatar
leedb
New Member
1 year ago
Solved

PowerBI Desktop Connection Reset during Get Data

When attempting to load data from our Production AWS Redshift environment, I get the following error:  This error is returned at different points in the Get Data process: 1. When connecting to ...
  • tharunkumarRTK's avatar
    1 year ago

    leedb 

    1. Are you using the latest version of power bi desktop? if not then please install the latest version

    2. are you using the AWS redshift native connector? or Are you using the ODBC connector, if you using the ODBC connector then please consider using the native redshift connector 

    https://learn.microsoft.com/en-us/power-query/connectors/amazon-redshift

    3. I am assuing your AWS source is protected with firewall rules, if yes then make sure your VPN connection is stable.

    this error seems be from the AWS source end. You will find mutiple articles in the internet about this error.

    https://stackoverflow.com/questions/70454574/psycopg2-operationalerror-ssl-syscall-error-connection-reset-by-peer-0x000027

     

    If none of the options work, I would suggest you to talk your AWS redshift db management team to check if there is any problem at their end. If they can fix the connectivity from your machine to redshift 

     

     

     

     

     

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  • v-tejrama's avatar
    1 year ago

    Hi  leedb  ,

     

    Thank you tharunkumarRTK   for the response provided!Has your issue been resolved? If the response provided by the community member addressed your query, could you please confirm? It helps us ensure that the solutions provided are effective and beneficial for everyone.

     

    Thank you for your understanding.