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Anonymous

Not applicable

6 years ago

PowerBI Crashing, General Consensus Tips

Hi all, I am having some issues with my PowerBI desktop. I find it crashing abruptly whenever I am using it. I am typically using Excel files as data sources. In my last iteration, I was using a ...

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Community Champion

6 years ago

Anonymous - Did you ever get your issue resolved?

Anonymous
Not applicable
6 years ago
Hi! I am working off of an older version of Power BI (March 2020), but this has been an issue even when I had the most updated version.

Following one of the guides, I was able to access my Trace/Log files after generating a forced crash.

For this crash, I was getting a message saying that I was out of memory. In other instances, I do not always get this.

It seems odd to me that I am out of memory for a file that isn't that large. Is there something in the log file that I should be looking at?
- v-lionel-msft
  Community Support
  5 years ago
  Hi Anonymous ,
  
  Try to check the memory usage.
  
  Best regards,
  Lionel Chen
  
  If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
  - Anonymous
    Not applicable
    5 years ago
    Hello, thank you for your help.
    
    I have noticed there are 2 types of crashes that occur:
    
    1. Where my Power BI desktop just shuts off by itself
    2. where my Power BI desktop reports an error message about memory and then shuts off
    
    I'm not sure how it triggers one versus the other, but it seems to be a memory issue. I ws keeping track of my CPU Utilization Rate and they seem to spike when the crash occurs. However, there are many cases where my CPU Utilization Rate does hit that rate, but does not crash.
    
    Is there a way to either minimize the CPU Utilization % that I am using?