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SHill83
Frequent Visitor

Power Bi sign in disappears after I press 'continue'

Hi,

I am on the latest version of power bi desktop and I have just moved to windows 11. Since moving to windows 11 I've had trouble signing into power bi. It asks me to sign in but as soon as I press 'continue' the sign in window disappears and nothing else happens, there are no error messages and according to my windows activity, I have signed into power bi successfully but I am unable to publish anything out to the power bi web service as it's saying i need to sign in first:

SHill83_0-1678814821722.png

Any help would be much appreciated!

Many Thanks,

1 ACCEPTED SOLUTION
SHill83
Frequent Visitor

@amitchandak the issue has now been resolved by out IT network team, it was something to do with the firewall! 🙂

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7 REPLIES 7
DanielRamirez
New Member

I had this problem and I just reboot my computer and I was sign in again.

 

Worth trying the easiest solutions sometimes 😄

Anonymous
Not applicable

I have the same issue. how to solve it?

 

SHill83
Frequent Visitor

@amitchandak the issue has now been resolved by out IT network team, it was something to do with the firewall! 🙂

For anyone else having the same issue and it's not a firewall issue, check to see if your system has TLS 1.3 enabled. PowerBI Desktop would do this same behaviour for us until we disabled TLS 1.3 in the registry. 

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client\Enabled

 

Set the value to 0

Hi @SHill83 

Same thing is happening to me.

How can I saolved it by myself?

 

Thanks!

amitchandak
Super User
Super User

@SHill83 , Try this option and check again

 

Go to File-> Options and settings -> Options -> Security Option -> and check : Use My Default browser( Visible after scroll)

if needed, clear the cache of the default browser

@amitchandak thank you for your help, unfortunately this doesn't seem to work for me. I still have the same problem, is there anything else you can think of that I might need to do? Many thanks in advance 🙂

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