Forum Discussion
Power Bi not responding
Thank you!
unfortunately the app is still not loading.
There is 2 of us in a group of 7 that are having this issue.
I was able to uninstall and reinstall.
this is on my work IPad.
Hi Char1,
To resolve this, ensure your Power BI app and iPadOS are up to date, then restart your device. If the problem persists, uninstall the app, restart your iPad, and reinstall it to remove cached data. Check your network connection as well—switching from corporate Wi-Fi or VPN to mobile data or another Wi-Fi may help if security policies or firewalls are blocking the app. Lastly, try signing out and back into your Microsoft account, as conditional access or device restrictions can affect some users.
Thank you.
Thank you for you time!
No I cannot get on to my account I am trying to access as a free user and I have to switch between accounts from an external origin.
This is through my work, and I have an IPad.
we just installed intune and that's when this problem started.
Hi Char1,
This issue is probably due to Intune policies on your iPad, which can restrict free or external Power BI accounts. Make sure your device is compliant in Intune, log out of all accounts, restart your device, and then sign in with just one account—ideally your managed work account. Also try changing networks or reinstalling the app. If the problem continues, your IT team might need to update Intune settings to allow access.
Thank you.