Forum Discussion

Char1's avatar
Char1
Regular Visitor
10 months ago

Power Bi not responding

Hello I can't get on to my power Bi , I can click on my desktop but it doesn't go. just keeps trying.
Need Help
rohit1991's avatar
rohit1991
Super User
10 months ago

Hi Char1 

  1. Restart your computer and try reopening Power BI.

  2. If it still doesn’t respond, clear the cache: Go to File >> Options >>  Data Load >> Clear cache.

  3. If the issue continues, reinstall Power BI Desktop from the official Microsoft site (this usually fixes launch issues).

  4. If none of the above works, raise a support ticket with Microsoft Power BI Support:
    https://support.fabric.microsoft.com/support/