Power Bi desktop vertion installed from App store but not starting.

[Anindya_JU]

Power Bi desktop vertion installed from App store but not starting. showing the error massage "Could not load file or assembly 'Microsoft.SqlServer.MgdSqlDumper.dll' or one of its dependencies. The referenced assembly is not installed on your system. (Exception from HRESULT: 0x800736B3) ". Tried multiple times, Issue not resolved. 

The issue is copied and provided below

Feedback Type:
Frown (Error)

Timestamp:
2025-05-19T14:34:33.5477329Z

Local Time:
2025-05-19T20:04:33.5477329+05:30

Session ID:
c70bb405-c72a-4101-b0ca-73161ced4871

Release:
May 2025

Product Version:
2.143.878.0 (25.05)+b20aa3b866ec1b70879135a4e60e4b1301c75b21 (x64)

Error Message:
Could not load file or assembly 'Microsoft.SqlServer.MgdSqlDumper.dll' or one of its dependencies. The referenced assembly is not installed on your system. (Exception from HRESULT: 0x800736B3)

Stack Trace:
System.IO.FileLoadException
at Microsoft.PowerBI.ExploreHost.ExploreClient..ctor(IPowerViewHandler powerViewHandler, IFeatureSwitchesProxy featureSwitchesProxy, IDataShapeEngine dataShapeEngine, IQueryCancellationManager cancelManager)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass7_1.<RunApplicationLegacy>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
Could not load file or assembly 'Microsoft.SqlServer.MgdSqlDumper.dll' or one of its dependencies. The referenced assembly is not installed on your system. (Exception from HRESULT: 0x800736B3)

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.PowerBIUnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.RunApplicationLegacy(String[] args, IPowerBIRootTrace trace)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.143.878.0","ModuleName":"Microsoft.PowerBI.ExploreHost.dll","Component":"Microsoft.PowerBI.ExploreHost.ExploreClient","Error":"System.IO.FileLoadException","MethodDef":".ctor","ErrorOffset":"-1","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.22631.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
37.3 GB

Private Memory:
140 MB

Peak Working Set:
228 MB

IE Version:
11.1.22621.0

User ID:
8f15e254-5ac6-418a-affa-d8c6d345a8c6

Workbook Package Info:
None

Telemetry Enabled:
True

PowerBIUserFeedbackServices_IsReported:
True

DPI Scale:
150%

Supported Services:
Power BI"

Please help..

[v-venuppu]

Hi @Anindya_JU ,

I wanted to check whether if you had a chance to raise a support ticket and resolve this issue? If so, please consider sharing the solution in the forum and marking it as accepted, this will help other members find the answer more easily.

Thank you.

[v-venuppu · Accepted solution]

Hi @Anindya_JU ,

As the Troubleshooting steps didn't helped to solve the issue I recommend submitting your issue through Microsoft's official SupportTicket channel using below:

How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

If this post helps, then please consider Accepting as solution to help the other members find it more quickly, don't forget to give a "Kudos" – I’d truly appreciate it! 

Thank you.

[v-venuppu]

Hi @Anindya_JU ,

Thank you for reaching out to Microsoft Fabric Community.

Thank you @ray_aramburo for the prompt response.

Here are some steps to fix the issue:

1. Uninstall the current Power BI Desktop

2. Download Power BI from the official website

Download Microsoft Power BI Desktop from Official Microsoft Download Center

3. Install the missing SQL components
These files fix the missing DLL error.

Download Drivers & Updates for Microsoft, Windows etc. - Microsoft Download Center

Download and install these two files:

• SQLSysClrTypes.msi
• SharedManagementObjects.msi

Install the 64-bit versions

4. Restart your computer

5.The Store version of Power BI misses some system files. Installing the full version + SQL components fixes the missing pieces.

If this post helps, then please consider Accepting as solution to help the other members find it more quickly, don't forget to give a "Kudos" – I’d truly appreciate it! 

Thank you.

[Anindya_JU]

Gone through the steps , but the issue is not resolves

[Anindya_JU]

No, That i have already tried twice. The problem is not solved

[ray_aramburo]

Hi @Anindya_JU , for me the easiest fix is to uninstall it and install it again from the store.

[Anindya_JU]

Not working by re installing.