Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Power Bi_Service Now

Hello Expert

After Integration with Service now can export all the data from service now to excel,csv or txt  or some other format of  file or something. can we schedule export excel sheet to email? Is there any best approach to integrate with service now like API or adapter

7 Replies

  • Mariusz's avatar
    Mariusz
    Community Champion

    Hi Anonymous 

     

    There are many ways you can access the data in Power Bi Service ( please see the bullet points below ), however, I don't think there is a way of scheduling data exports as  Power Bi was designed for use in a cloud. 

    If you need to prompt users to check their reports, you can set up dashboards and alerts on certain events that will send emails

     

    Best Regards,
    Mariusz

    If this post helps, then please consider Accepting it as the solution.

    Please feel free to connect with me.
    Mariusz Repczynski

     

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hello Expert,

      I got your point and its good

      Access your data model ( dataset ) from Excel, go to Service > Datasets > More Options > Analyze in Exel. to through Email

      would it it be auto refresh that means there are 1500 more records added before 5 or 10 mins . Can we do this with CSV files as it takes more records than ever

      Regards

      Shree

      • Mariusz's avatar
        Mariusz
        Community Champion

        Hi Anonymous 

         

        It depends on your dataset.

        • pro users can set up to 8 schedules a day every 30 min.
        • the premium can set up to 48 schedules a day every 30 min.
        • the direct query is live.

        the only way you can use it in excel is through pivot tables.

        power bi was not intended for data exports.

         

         

        Best Regards,
        Mariusz

        If this post helps, then please consider Accepting it as the solution.

        Please feel free to connect with me.
        Mariusz Repczynski

         

  • Hello,

    The best way to connect Servicenow and Power BI would be to install our app on your Servicenow instance and schedule automated refreshes in Power BI.

    Power BI Connector for ServiceNow app:

    We have a handy User and Admin Guides for your convenience, but feel free to reach out support team at [email protected] if you need any assistance.

    Cheers,

    Anton