Power Bi Desktop Not Working

[Nawaf999]

Hi everyone

I can't open power bi can any one help me?

Feedback Type:
Frown (Error)

Timestamp:
2024-08-07T08:33:45.3153327Z

Local Time:
2024-08-07T11:33:45.3153327+03:00

Session ID:
2671e639-12bc-4317-9f12-995bbc204a96

Release:
July 2024

Product Version:
2.131.1203.0 (24.07) (x64)

Stack Trace:
System.NullReferenceException
at Microsoft.Mashup.DocumentServices.Shorthand.ShorthandManager.ValueIsCompatibleWithOptions(IValue value, ShorthandOptions options)
at Microsoft.Mashup.DocumentServices.Shorthand.ShorthandManager.TryGetShorthand(IValue value, IValueRoundTripStringProvider valueRoundtripStringProvider, String& shorthand, ShorthandOptions options)
at Microsoft.Mashup.Host.Document.Formulas.GenericInvokeParameterInfo.GetDefaultSampleValues(IEngine engine, TypeHandle paramType)
at Microsoft.Mashup.Host.Document.Formulas.GenericInvokeParameterInfo.CreateSampleValues(IEngine engine, GenericInvokeParameterInfo paramInfo, ITypeValue paramType)
at Microsoft.Mashup.Host.Document.Formulas.GenericInvokeParameterInfo.Create(IEngine engine, GenericInvokeDetails formula, IFunctionTypeValue funcType, Int32 paramIndex)
at Microsoft.Mashup.Host.Document.Formulas.GenericInvokeDetails.TryGetParameterInfos(GenericInvokeParameterInfo[]& parameterInfos)
at Microsoft.Mashup.Host.Document.Formulas.GenericInvokeDetails.ProcessBaseResult(FormulaResult baseResult)
at Microsoft.Mashup.Host.Document.Formulas.GenericInvokeDetails..ctor(IEngine engine, IFunctionTypeValue functionType, NativeQueryProperties nativeQueryProperties)
at Microsoft.Mashup.Host.Document.Formulas.GenericSourceInvokeFormula..ctor(IEngine engine, IFunctionTypeValue functionType, String functionName, String moduleName, FormulaData formulaData, String buttonTitle, String buttonHelp, Boolean isInternal, Boolean supportsDirectQuery, MultiDimensionalStyle style, NativeQueryProperties nativeQueryProperties)
at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.PublishedFunction.<>c__DisplayClass89_0.<GetCreator>b__0(IEngine engine)
at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.DataSourceFormula..ctor(String functionName, Func`2 formulaCreator, TelemetryUserActionId formulaTelemetry, Action enable, String functionButtonTitle, String iconClass)
at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.LoadMExtensionExports(IList`1 modules)
at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.TracePerformance(Trace trace, String name, Action action)
at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.Activate(IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, ILibraryProvider remoteExtensionsProvider)
at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHostManager.RegisterAndActivateUiExtensionHost(UiExtensionHost uiExtensionHost, IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, ILibraryProvider remoteExtensionsProvider)
at Microsoft.PowerBI.Client.Windows.PowerQueryExtensionsLoader.<Load>b__10_1()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.131.1203.0","ModuleName":"Microsoft.Mashup.DocumentServices.dll","Component":"Microsoft.Mashup.DocumentServices.Shorthand.ShorthandManager","Error":"System.NullReferenceException","MethodDef":"ValueIsCompatibleWithOptions","ErrorOffset":"10","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.22631.0 (x64 ar-SA)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
69.9 GB

Private Memory:
206 MB

Peak Working Set:
599 MB

IE Version:
11.1.22621.0

User ID:
da4ca3bc-fad4-46d7-aa05-4ed902384da4

Workbook Package Info:
None

Telemetry Enabled:
True

DPI Scale:
150%

Supported Services:
Power BI

[rajendraongole1]

Hi  - Can you clear the PBI Desktop cache from below path %localappdata%\Microsoft\Power BI Desktop\ and delete cache folder. check the system configurations and requirements too.uninstall and reinstall the software and restart the machine once done.

Power BI Desktop | Microsoft Power Platform

Get Power BI Desktop - Power BI | Microsoft Learn

 Important

Power BI Desktop is no longer supported on Windows 8.1.

• Windows 10 or Windows Server 2016 or later.
• .NET 4.7.2 or later.
• Microsoft Edge browser (Internet Explorer is no longer supported)
• Memory (RAM): At least 2 GB available, 4 GB or more recommended.
• Display: At least 1440x900 or 1600x900 (16:9) required. Lower resolutions such as 1024x768 or 1280x800 aren't supported because some controls (such as closing the startup screens) display beyond those resolutions.
• Windows display settings: If you set your display to change the size of text, apps, and other items to more than 100%, you won't see some dialogs that you must interact with to continue using Power BI Desktop. If you encounter this issue, check your display settings in Windows by going to Settings > System > Display, and use the slider to return display settings to 100%.
• CPU: 1 gigahertz (GHz) 64-bit (x64) processor or better recommended.
• WebView2: If WebView2 wasn't automatically installed with Power BI Desktop or if it was uninstalled

  Hope it works

@Nawaf999

[Nawaf999]

Hi,

I did all what you say and stil have the same issue. my windows is 11 and my device is msi 

@rajendraongole1 

[Anonymous]

Hi @Nawaf999 

Thanks for the reply from rajendraongole1 . 

@Nawaf999 , have you solved your problem yet? If not, Power BI Desktop has been updated to version :2.132.908.0 (August 2024) . You can download the latest version to see if the problem still exists. It is recommended that you uninstall PBI Desktop from the Control Panel and then download the latest installer to install it. It is recommended that you double-check that your system environment meets the PBI Desktop requirements.

Download Microsoft Power BI Desktop from Official Microsoft Download Center

Best Regards,
Yulia Xu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.