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Nawaf999's avatar
Nawaf999
New Member
2 years ago

Power Bi Desktop Not Working

Hi everyone   I can't open power bi can any one help me?   Feedback Type: Frown (Error) Timestamp: 2024-08-07T08:33:45.3153327Z Local Time: 2024-08-07T11:33:45.3153327+03:00 Session ID: 26...
Need Help
rajendraongole1's avatar
rajendraongole1
Super User
2 years ago

Hi  - Can you clear the PBI Desktop cache from below path %localappdata%\Microsoft\Power BI Desktop\ and delete cache folder. check the system configurations and requirements too.uninstall and reinstall the software and restart the machine once done.

Power BI Desktop | Microsoft Power Platform

 

Get Power BI Desktop - Power BI | Microsoft Learn

 

 Important

Power BI Desktop is no longer supported on Windows 8.1.

  • Windows 10 or Windows Server 2016 or later.
  • .NET 4.7.2 or later.
  • Microsoft Edge browser (Internet Explorer is no longer supported)
  • Memory (RAM): At least 2 GB available, 4 GB or more recommended.
  • Display: At least 1440x900 or 1600x900 (16:9) required. Lower resolutions such as 1024x768 or 1280x800 aren't supported because some controls (such as closing the startup screens) display beyond those resolutions.
  • Windows display settings: If you set your display to change the size of text, apps, and other items to more than 100%, you won't see some dialogs that you must interact with to continue using Power BI Desktop. If you encounter this issue, check your display settings in Windows by going to Settings > System > Display, and use the slider to return display settings to 100%.
  • CPU: 1 gigahertz (GHz) 64-bit (x64) processor or better recommended.
  • WebView2: If WebView2 wasn't automatically installed with Power BI Desktop or if it was uninstalled

     

    Hope it works

     

     

Nawaf999

  • Nawaf999's avatar
    Nawaf999
    New Member
    2 years ago

    Hi,

    I did all what you say and stil have the same issue. my windows is 11 and my device is msi 

     

    rajendraongole1 

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      2 years ago

      Hi Nawaf999 

       

      Thanks for the reply from rajendraongole1 . 

       

      Nawaf999 , have you solved your problem yet? If not, Power BI Desktop has been updated to version :2.132.908.0 (August 2024) . You can download the latest version to see if the problem still exists. It is recommended that you uninstall PBI Desktop from the Control Panel and then download the latest installer to install it. It is recommended that you double-check that your system environment meets the PBI Desktop requirements.

      Download Microsoft Power BI Desktop from Official Microsoft Download Center

       

      Best Regards,
      Yulia Xu

       

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.