Forum Discussion
Power Bi Desktop Compatibility Mode
Hi,
I need help, power bi desktop opens only in compatibility mode.
When capturing the logs it presents the errors below:
Faulting application name: PBIDesktop.exe, version: 2.87.923.0, timestamp: 0x5fbc291d
Faulty module name: unknown, version: 0.0.0.0, timestamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000723533f1
Failed process ID: 0x434
Failed application start time: 0x01d6cf23bfc6a718
Faulting application path: C: \ Program Files \ Microsoft Power BI Desktop \ bin \ PBIDesktop.exe
Faulty module path: unknown
Report ID: c0191ca7-ad53-47ca-a4fe-367442214af3
Failed package full name:
Application ID for the failed package:
Has anyone had this problem?
What is the solution?
Note: I have already uninstalled, and installed again and nothing resolved.
Best regards,
Henrique Santos
3 Replies
Anonymous
Check the minimum requirement for Power BI Desktop:
Get Power BI Desktop - Power BI | Microsoft Docs
And make sure you have download the correct installpack, there are 32-bit and 64-bit versions.
Paul Zheng _ Community Support Team
If this post helps, please Accept it as the solution to help the other members find it more quickly.Anonymous
Did you check with requirements? I cannot think of any others, you may go to issues submit this problem. Issues - Microsoft Power BI Community
Paul Zheng _ Community Support Team
If this post helps, please Accept it as the solution to help the other members find it more quickly.