Forum Discussion
Power BI stuck on splash screen error .net framework
Hi v-echaithra
My IT team and I have finally managed to identify the root cause of the issue.
My company laptop uses SentinelOne as its security software.
When I was able to run Power BI Desktop, the laptop was still using an older version of SentinelOne.However, when I was no longer able to run Power BI Desktop, it turned out that the latest version of SentinelOne had been pushed from our headquarters without my knowledge.
Currently, I have downgraded SentinelOne to a previous version in order to run Power BI Desktop, while we await the outcome of the ongoing investigation our headquarters with SentinelOne.Becuase SentinelOne is beyond Microsoft's control, I have closed my issue with Microsoft support.
New Version SentinelOne :
Old Version SentinelOne
Thank you for your patience and support.
Best Regards,
Hi v-echaithra
My IT team and I have finally managed to identify the root cause of the issue.
My company laptop uses SentinelOne as its security software.
When I was able to run Power BI Desktop, the laptop was still using an older version of SentinelOne.
However, when I was no longer able to run Power BI Desktop, it turned out that the latest version of SentinelOne had been pushed from our headquarters without my knowledge.
Currently, I have downgraded SentinelOne to a previous version in order to run Power BI Desktop, while we await the outcome of the ongoing investigation our headquarters with SentinelOne.
Becuase SentinelOne is beyond Microsoft's control, I have closed my issue with Microsoft support.
New Version SentinelOne :
Old Version SentinelOne
Thank you for your patience and support.
Best Regards,
Hi gzai ,
Thank you for sharing your solution and confirming that your issue got resolved. i request you to please accept your own post as the solution, this will help other community members who might face a similar issue.
Thanks again for your contribution!