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F75's avatar
F75
Icon for Advocate I rankAdvocate I
9 years ago
Solved

Power BI services JIRA credentials issue

Hi, I am having issues trying to connect to JIRA in Power BI services. I am using Basic method and providing my user name and password. Am i missing something?   
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  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    9 years ago

    Hi F75,

     

    From the error message, the provided credential is not valid. You can type the URL https://<site name>.atlassian.net in browser and sign in with your credential to check if you can sign in successfully. Then try the JIRA content pack again with the same credential.

     

    If the credential is valid while it's failed in JIRA content pack, please use Fiddler with Decrypt HTTPS traffic enabled to capture sessions, ad share .saz file with us.

     

    Best Regards,
    QiuyunYu

v-qiuyu-msft's avatar
v-qiuyu-msft
Icon for Community Support rankCommunity Support
9 years ago

Hi F75,

 

From the error message, the provided credential is not valid. You can type the URL https://<site name>.atlassian.net in browser and sign in with your credential to check if you can sign in successfully. Then try the JIRA content pack again with the same credential.

 

If the credential is valid while it's failed in JIRA content pack, please use Fiddler with Decrypt HTTPS traffic enabled to capture sessions, ad share .saz file with us.

 

Best Regards,
QiuyunYu

F75's avatar
F75
Icon for Advocate I rankAdvocate I
9 years ago

It was my wrong crendentails. Thank you