Solved: Power BI not working to show customized mobile rep...

Anonymous · ‎04-26-2019

Hi, newbie here in the forum, already searched fo this everywhere and the only discussion about this was from 2017, dead end post.

Simple problem: I've created a report in desktop Power BI, customized it with the Phone Layout view and published it online.

When I open the report on my phone (Samsung S7 Edge), either on Chrome or Samsung Internet App, it only shows the desktop view. Asked a friend to open it on his iPhone X, Safari, same problem.

Can you advise how can I fix it?

Thanks in advance.

v-frfei-msft · ‎04-28-2019

Hi @Anonymous ,

You should get the mobile app and view the report in the mobile app instead of browser in your phone. For more details, please check the online document.

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

View solution in original post

v-frfei-msft · ‎04-28-2019

Hi @Anonymous ,

You should get the mobile app and view the report in the mobile app instead of browser in your phone. For more details, please check the online document.

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

Anonymous · ‎04-29-2019

Hmmm thanks v-frfei-mst... it worked like you said...

Problem is, I need to send these reports for users who dont have access or knowledge to install/access Power BI mobile, using it direct from the browser is the easiest way for them.

No other workaround I suppose?