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Gino49's avatar
Gino49
Regular Visitor
9 years ago

Power BI never opens

Hi all, I hope this is the right place to post this. I downloaded and installed Power BI and it placed the shortcut on my desktop. Double click to open or right click open as Administrator makes the...
v-qiuyu-msft's avatar
v-qiuyu-msft
Icon for Community Support rankCommunity Support
9 years ago

Gino49 Is your Windows operating system 86 bit or 64 bit?

 

Best Regards,
Qiuyun Yu

Gino49's avatar
Gino49
Regular Visitor
9 years ago

64bit Win 8.1

    • pjeremy's avatar
      pjeremy
      Regular Visitor
      9 years ago

      Sorry typo 64 bit....bad keyboard day!! :smileyhappy

      • Gino49's avatar
        Gino49
        Regular Visitor
        9 years ago

        Well, so much for the 32 bit version. Now I find out Power BI (x86) can't talk to Office 64 bit. Good grief - sorry but I doubt at this point I can recommend Power BI - well, at least if I want to keep my job!!

         

        Sorry MS - it looked promising, but if it doesn't work "out of the box" without a whole lot of twisting and turning, it's not going to fly here.

         

        Best wishes all!

    • v-qiuyu-msft's avatar
      v-qiuyu-msft
      Icon for Community Support rankCommunity Support
      9 years ago

      pjeremypjeremy We got many customers said Power BI Desktop 64 bit can't launch. And we already reported this issue, will update here if get any feedback. Your patience is greatly appreciated.  :smileyhappy:

       

      Thank you for your understanding and support.

       

      Best Regards,
      Qiuyun Yu

      • Gino49's avatar
        Gino49
        Regular Visitor
        9 years ago

        Many thanks, Qiuyun_Yu! Let's hope something gets done about it soon.