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Regular Visitor

9 years ago

Power BI never opens

Hi all, I hope this is the right place to post this. I downloaded and installed Power BI and it placed the shortcut on my desktop. Double click to open or right click open as Administrator makes the...

Regular Visitor

9 years ago

Thank you for the help! Unfortunately, the only way I was finally able to get PBI Desktop to work was to uninstall the x64 version and install the x86 version. Shame that the x64 version isn't functional.

Best wishes,
Gino

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Community Support

9 years ago

Gino49 Is your Windows operating system 86 bit or 64 bit?

Best Regards,
Qiuyun Yu

Gino49
Regular Visitor
9 years ago
64bit Win 8.1
- pjeremy
  Regular Visitor
  9 years ago
  Gino49 (and v-qiuyu-msft)
  
  I looked through the forums, it seems you and I are not the only ones with application hangs in the 65 bit version.
  I regret upgrading to September update.
  
  http://community.powerbi.com/t5/Desktop/Opening-Options-Hangs-Power-BI/m-p/79329/highlight/true#M33045
  http://community.powerbi.com/t5/Desktop/Machine-hangs-when-opening-some-power-bi-reports/m-p/34461/highlight/true#M12387
  - pjeremy
    Regular Visitor
    9 years ago
    Sorry typo 64 bit....bad keyboard day!! :smileyhappy

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