Forum Discussion
Power BI keeps freezing
Hi,
I use a Mac and have to access Power BI via an Azure virtual machine. However, the app continually freezes when I perform simple operations like saving the report or sometimes even saving a DAX measure. I am always forced to shut it down and reopen. I keep checking if my RAM is overloaded but it isn't. I have updated to the last version and still the issue remains.
Is there anything I can do? See screenshot below
Hi Simon_iTOD ,
Thank you for reaching out to the Microsoft Fabric Community.
- The freezing of Power BI on your Azure VM is not due to high memory or CPU usage, as those metrics are within their limits.
- The issue could be related to software configurations, virtual machine settings, or network stability. If the freezing occurs while saving a DAX measure, consider simplifying the calculations or optimizing the measures.
- Additionally, limit the number of visuals on the canvas, especially if they rely on large datasets or complex queries. Clear the cache and temporary data, and try transferring the Power BI file to another system (preferably Windows) to determine if the issue is specific to the Azure VM or Power BI itself.
If my response resolved your query, kindly mark it as the Accepted Solution to assist others. Additionally, I would be grateful for a 'Kudos' if you found my response helpful.
5 Replies
Hi Simon_iTOD ,
Thank you for reaching out to the Microsoft Fabric Community.
- The freezing of Power BI on your Azure VM is not due to high memory or CPU usage, as those metrics are within their limits.
- The issue could be related to software configurations, virtual machine settings, or network stability. If the freezing occurs while saving a DAX measure, consider simplifying the calculations or optimizing the measures.
- Additionally, limit the number of visuals on the canvas, especially if they rely on large datasets or complex queries. Clear the cache and temporary data, and try transferring the Power BI file to another system (preferably Windows) to determine if the issue is specific to the Azure VM or Power BI itself.
If my response resolved your query, kindly mark it as the Accepted Solution to assist others. Additionally, I would be grateful for a 'Kudos' if you found my response helpful.
Hi. I am having the same trouble. I have limited my data set to a test data set of 25k rows. It might have something to do with the order in which I work? Can I make sure my queries are working individually before I use the query as a base for other queries?
Hi Simon_iTOD ,
May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.
Hi Simon_iTOD ,
we wanted to check in as we haven't heard back from you. Did our solution work for you? If you need any more help, please don't hesitate to ask. Your feedback is very important to us. We hope to hear from you soon.
Hi Simon_iTOD ,
As we haven’t heard back from you, we wanted to kindly follow up to check if the solution we provided for your issue worked for you or let us know if you need any further assistance?
Your feedback is important to us, Looking forward to your response.
