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SwingJudge's avatar
SwingJudge
Regular Visitor
9 years ago

Power BI is open in background

Hi,   yesterday i install Power BI Desktop, and it is fully fonctionnal, but today the program open only in background and i can't use it.   I uninstall and install, and it's the same problem, ca...
Anonymous's avatar
Anonymous
Not applicable
9 years ago

Hi SwingJudge,

Do you perform any Windows update recently or do you run any anti-virus program? And did you install old version of Power BI gateway as described in this article?

Please also check if there are any error messages in Event Viewer, if not, please run Process Monitor to capture Power BI Desktop launch trace.


Thanks,
Lydia Zhang

SwingJudge's avatar
SwingJudge
Regular Visitor
9 years ago

I have check updates of windows and the last update was do the 04/14/2017, so it's before i install the program.

 

I desactivate the antivirus (Avast Pro) and it's the same problem.

 

I don't have anything in Event Viewer

 

I launch Process Monitor, how can I send you the file?