Power BI email subscription Not Working

Hi Anonymous 

 

Can you check for these solutions? Maybe any of them applies to you: https://community.fabric.microsoft.com/t5/Service/Added-user-in-Power-BI-subscription-but-still-he-not-received/m-p/2219911

 

Hi Anonymous ,

 

I understand that you have followed the instructions but are not receiving the report as expected. I apologize for any inconvenience this may have caused. I'll be happy to assist you in resolving this issue. To troubleshoot the problem with Power BI email subscriptions not working, please follow the steps below:

 

1. Verify the email address: - Double-check that the email address you have entered for the subscription is correct. - Ensure that the email is not being filtered as spam or blocked by your email provider. Check your spam or junk folder to see if the report emails are being redirected there.

 

2. Check the subscription settings: - Open the report in Power BI and go to the "Subscriptions" tab. - Confirm that the subscription is enabled and set up correctly. - Ensure that the report is scheduled to be sent daily and that the time and time zone are accurate.

 

3. Review the report filters and data availability: - Make sure that the report has data available for the specified time period. - Check if any filters are applied to the report that may be excluding data for the current day.

 

4. Verify the Power BI service status: - Occasionally, there may be service disruptions or maintenance activities that can affect email subscriptions. Check the Power BI service status page to ensure there are no known issues.

 

Best Regards,

Stephen Tao

 

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