Forum Discussion
Power BI desktop login problem
Hi amitchandak, thanks for your response, very much appreciated
Yes, I can log in to app.powerbi.com
I did as you suggested: Go to File-> Options and settings -> Options -> Security Option -> and check : Use My Default browser... I also cleared the cache... But I still cannot login to my Power BI desktop. I used the same email and password that I used to login to app.powerbi.com. I am getting the same error message on Power BI desktop -- that the email does not exist.
I tried changing the signin pathway to "Sign In Using Work or School Account" just to see if it works (note: my Power BI is a personal account). My email add was surprisingly recognized and I was asked to input my password. But, I got a different error message--Error code: 80072EE7
I just clicked continue and left my laptop for a while. Strange enough, it seemed to have worked. Now I'm logged in to my Power BI desktop.
Not sure exactly what happened. But thanks again for taking the time to respond to my message.
Anonymous , first of all, check if are you able to log in to app.powerbi.com. If not, means power bi is not enabled for your login
if that is working, try this setting in power bi desktop and then try login again
Go to File-> Options and settings -> Options -> Security Option -> and check : Use My Default browser( Visible after scroll)
if needed, clear the cache of the default browser
Try login again, make sure password is correct
Hi amitchandak, thanks for your response, very much appreciated
Yes, I can log in to app.powerbi.com
I did as you suggested: Go to File-> Options and settings -> Options -> Security Option -> and check : Use My Default browser... I also cleared the cache... But I still cannot login to my Power BI desktop. I used the same email and password that I used to login to app.powerbi.com. I am getting the same error message on Power BI desktop -- that the email does not exist.
I tried changing the signin pathway to "Sign In Using Work or School Account" just to see if it works (note: my Power BI is a personal account). My email add was surprisingly recognized and I was asked to input my password. But, I got a different error message--Error code: 80072EE7
I just clicked continue and left my laptop for a while. Strange enough, it seemed to have worked. Now I'm logged in to my Power BI desktop.
Not sure exactly what happened. But thanks again for taking the time to respond to my message.