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Anonymous's avatar
Anonymous
Not applicable
8 years ago

Power BI desktop - Login Error

Hi Community,   I have been experienceing log in error into PBI Desktop since couple of days now. Has anyone experienced any such issue. The Login to Power BI Service works abs fine. A snap of th...
Need Help
Anonymous's avatar
Anonymous
Not applicable
8 years ago

Hi v-ljerr-msft,

This is happening intermittently to me and my other colleagues.

I have to close the file and reopen it and 95% it works.

My othe colleagues are having same issue on their machines and same solutions seems to have been working. 

But the issue itself is quite frequent, say more than 30% of the time.

Regards

 

Edit:

I updated the October update this morning and the first thing happened was the same isssue, so even update isnt working.

how do I clear the temp folder and related stuff?

v-ljerr-msft's avatar
v-ljerr-msft
Icon for Microsoft Employee rankMicrosoft Employee
8 years ago

Hi Anonymous,

 

This is a little weird. The Temp folder of Power BI Desktop should be

C:\Users\username\AppData\Local\Temp\Power BI Desktop

In addition, a new version of Power BI Desktop is released yesterday(10/9/2017). Could you also try this new version to see if the issue persists. :smileyhappy:

 

Regards